"Dear Gretchen and TJ, Thank you for your help. I was at a total loss when I needed to find a LTC facility for my mother. My doctor gave me your name. I made an appointment and you helped find a great home for her within our price range. Also thanks for helping me with all the paperwork required."
Sandra Mason


"Dear Gretchen,
I am sending you this letter to thank you from the bottom of my heart for all of your support, services and advocacy on behalf of my nephew. You have been so helpful and instrumental in finding safe and appropriate housing for him.  My daughter and I had made many calls to private, county and state agencies in order to assist my nephew in acquiring safe housing, transportation, assistance with ADL care and medical care, but all of our efforts were to no avail. We were referred to you by an administrator of a rehab and were truly blessed by you and the services that you provided.  I want to thank you for giving this case your undivided attention in such a timely manner. Your quick response, understanding, compassion and wealth of knowledge have literally saved my nephew's life and has given me some peace of mind.
I felt so helpless in living so far away but finally, you were an answer to my prayers.
Sincerely, Lillian Munro"

"Dear Gretchen and Michael,
I wanted to write you and thank you for what you did for my wife and me this weekend. We were trying to find an assisted living for my wife's uncle and your help was invaluable and way beyond the call of duty. You had obviously done much preparation in advance and you spent most of the entire day with us looking at places and trying to help us make a decision. We feel comfortable now that we did find a good place where my wife's uncle will be well treated and I'm hopeful that he will improve.  I would recommend your services most highly."
Sincerely,Steven Kolodny MD" 


 

Dear Gretchen, Bob and I wish to thank you for all that you have done for us. The first time I met you I knew you were someone who is very special. The care and love for what you do, comes through just by talking to you.  I had been searching for an assisited living facility for my mother in law for over eight months, but with not much success. You and I visited three failities and within one month my mother in law was placed and she has been extremely happy since. Not to mention how happy Bob and I have been, we have our life back!!!! Also your referrals and assistance in financial support through the veteran's administration enabled my mom to obtain assistance in paying for her to remain at the facility. I would highly recommend anyone to you.  Fondly, Roni & Bob Miles


 

Dear Ms. Batis,  On behalf of our family, I am submitting this letter to express our sincere appreciation for the services you have provided and assistance in placing our mother into a home care facility. We also wish to thank you for your sincerity, concern and interest regarding our mother's health condition. This was demonstrated by an unexpected visit at St. Rose Dominican Hospital-Siena Campus. You have also called periodically to inquire about her health status, and subsequent calls regarding her transitional move. For your efforts, concern and interest, we are forever grateful! Please accept our sincere appreciation and gratitude for everything you have done for our mother and family. Many thanks to you and your staff at LTC-Continuum.  Sincerely, Aaron Nakano


Dear Gretchen,
Thanks to you and your wonderful assistant, a situation that I felt was spinning out of control was put right in no time. Your expertise in finding just the right place for my husband put my mind at ease. Your office was warm and inviting. Your calm professional manner made it easy to open up and express my feelings about the group home that my husband (91 y/o) was being forced out of because of it's closure. You made the arrangements for all needs to be met and the move went just as planned in a matter of days.    Thank you again for making a rotten situation into a happy secure life for both my husband and I.
Sincerely,
Marissa Roshan


Dear TJ, I can't thank you enough for the personal and professional attention you provided to me in the placement of my father. You met and exceeded my expectations in each and every aspect of your service. You took the time to research the most appropriate facility for placement and drove me to several facilities for my approval. The speed at which we had my father placed in the best facility possible still makes my mind reel. I couldn't be more happy with the outcome. I would highly recommend your services to anyone needing the level of care and attention that LTC Continuum provides. Thanks again

Sincerely,

Deb Grass


Dear Gretchen,

Mark and I want to take this opportunity to thank you for all of your hard work in helping us find just the right residence for my Mom. You met with us several times and made this journey easy for us. Because you pre-screened these residences you chose nine of them for us to visit and assess before making one of the most important decisions for Mom. We met wonderful caregivers with immaculate homes. Many were conveniently located to give us easy and quick access to Mom. Everyone answered all of our questions. We interviewed other residents in these homes also. We finally chose one and moved Mom in with no problems at all. She was welcomed from the moment she stepped into the front door. She continues to thrive there. My husband and I are treated as members of this large extended family. Mom gets individualized care for all her needs and desires, including her favorite…chocolate ice cream with walnuts. This was a great choice! Thank you once again. I would be happy to serve as a reference for your services. 

Sincerely, 

Resa D. Snyder